BE Custody x MetaMask extension doesn't login after entering password

If you see a spinner after entering your password in the TrustVault x MetaMask extension:

 

 

This may occur if you've recently logged out of the BE Custody iOS app, which deletes all global login tokens that the older extension can't manage.

To resolve this, you can:

  • Upgrade to the latest TrustVault x MetaMask
  • Disable and then re-enable the extension in Chrome/Brave

NOTE: Back up your seed phrase for non-BE Custody wallets before disabling the extension.

After re-enabling, reconnect to BE Custody using the instructions here.

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