What is an address book entry?

An address book entry is a saved destination address used for sending digital assets from BE Custody.

Address book entries help users select known destination addresses when creating transactions. This can reduce the risk of manually entering an incorrect address each time assets are sent.

Depending on your organisation’s setup, address book entries may be subject to internal review, approval, or other controls before they can be used.

Why are address book entries useful?

Address book entries can help organisations:

  • Save known destination addresses
  • Reduce manual entry errors
  • Apply internal controls to outgoing transfers
  • Improve consistency across transaction workflows
  • Support safer operational processes
  • Make frequently used destinations easier to identify

Users should still carefully review every transaction before submitting or approving it.

What information might an address book entry include?

An address book entry may include information such as:

  • A name or label for the destination
  • The destination address
  • The relevant asset or network
  • Additional notes or internal reference information, where supported

The exact information shown may depend on your organisation’s configuration and the type of address being used.

What should I check before using an address book entry?

Before using an address book entry, check:

  • The destination address is correct
  • The asset is correct
  • The network is correct
  • The address belongs to the intended recipient
  • The entry is still valid and expected
  • The transaction matches your organisation’s internal process

Blockchain transactions are generally irreversible once confirmed. Always check the asset, network, amount, and destination address before submitting or approving a transaction.

What should I do if an address book entry looks incorrect?

Do not use an address book entry if it looks incorrect, unexpected, outdated, or unfamiliar.

You should follow your organisation’s internal escalation process or contact Bitpanda Enterprise Custody Support for guidance.

Do not approve or submit a transaction if you are unsure whether the destination address is correct.

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